About JumpCloud
An open directory that replaces three SaaS bills with one.
JumpCloud was founded in 2010 in Boulder, Colorado by Rajat Bhargava and Larry Middle, and has grown into a single platform that an SMB IT team uses for what used to need three vendors: a cloud directory, a single sign-on layer, and device management for Windows, macOS and Linux laptops. The same console also exposes the older protocols (LDAP, RADIUS) that on-prem network gear and legacy apps still speak, so JumpCloud often shows up as the Active-Directory-replacement-in-the-cloud for companies that no longer want a domain controller in a back room. JumpCloud reports more than 200,000 organisations on the platform across the free and paid tiers.
The customers we see on JumpCloud almost never run it as one of three identity tools. They run it as the one identity tool, because the price-tag question for a sub-1,000-employee company is whether you want Okta plus Jamf plus a separate directory bill, or one console that covers all three. JumpCloud's API exposes the user directory and user groups, the systems register (every enrolled laptop with its OS, patch level and policy state), the application catalogue and SSO usage, and the system-events stream that records logins, MDM commands, RADIUS authentications and admin changes. Pulled into the warehouse next to BambooHR, the GL and the SaaS-spend export, that surface answers questions the JumpCloud console alone cannot: which leavers still have an active session this week, which laptops missed last month's patch window per office, which paid-for SaaS app has nobody logging in, and where the MFA enrolment gap sits across a mixed Mac and Windows fleet.