Arena PLM connector

Use your Arena PLM data for reporting, automation and AI.

Data Panda brings your Arena PLM data together with the data from the rest of your business. From one place, we turn it into dashboards, automations, AI workflows and custom apps your team uses every day.

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Arena PLM logo
About Arena PLM

The system of record for hardware product development.

Arena is a cloud PLM and QMS platform built for hardware companies, with a strong base in medical devices, aerospace, high-tech and electric vehicles. The product runs in a multi-tenant cloud and is owned by PTC since 2021. Customers like Rivian, Nutanix and Sonos sit alongside hundreds of medtech and industrial OEMs that need design controls, an audit trail and a closed-loop quality process from one tool.

Inside Arena you find items, bills of materials, engineering change orders, AMLs, requirements, supplier records, training records, CAPAs and the documents that go with them. For regulated buyers, that includes the device master record, the design history file and the SOPs that auditors ask for. The interesting question in a warehouse is not what is inside Arena. It is whether the BOM in Arena, the routing in your ERP, the part on the supplier portal and the change that shipped on the line still tell the same story.

What your Arena PLM data is for

What you get once Arena PLM is connected.

Product and quality reporting

BOM accuracy, change cycle time and quality trends beyond what the Arena dashboard shows.

  • Change order cycle time per board, per product line
  • Open CAPAs and NCRs aged by owner and severity
  • Training compliance per role and per SOP revision

Process automation

Keep ERP, supplier portals and the shop floor in step with what Arena already approved.

  • Released BOMs pushed to the ERP item master and routing
  • Supplier-affecting ECOs forwarded to the supplier portal
  • Training assignments triggered when an SOP revision releases

AI workflows

Use the structured change and quality history to draft, classify and pre-fill faster.

  • Draft change-order descriptions from supplier emails and tickets
  • CAPA root-cause categorisation against historical NCR text
  • Auto-suggested training plans for new hires by role

Custom apps on your data

Small tools on top of Arena for people who should not need a PLM seat to do their job.

  • Supplier portal that posts AML and quote data straight into the Arena queue
  • Operations dashboard showing released vs shipped revisions per work centre
  • Audit-ready binder generator for a given product family or design history file
Use cases

Use cases we deliver with Arena PLM data.

A list of concrete reports, automations and AI features we have built on Arena PLM data. Pick the one that matches your situation.

BOM accuracyMatch Arena BOMs against ERP routings and shop-floor consumption per work order.
Change cycle timeDays from ECO opened to released, broken down by board and reviewer queue.
Supplier qualityNCRs and SCARs per supplier, per part family, with first-pass yield trend.
AML coverageItems with no approved manufacturer or with a single source flagged for risk.
CAPA backlogOpen CAPAs aged by owner, severity and root-cause category.
Training compliancePercent of staff trained on the current SOP revision per role and per site.
Document freshnessSOPs and work instructions overdue for periodic review, by owner.
Requirements coverageDesign inputs traced to verification and validation evidence.
Cost roll-up driftStandard cost in Arena versus actual cost in the ERP, per top-level assembly.
ECO impact downstreamWhere a released change shows up: ERP item, supplier portal, work instruction.
Real business questions

Answers you will finally get.

Is the BOM the line is building the BOM Arena released?

Arena items, revisions and BOM lines are joined to the ERP item master, the routing and the production order in the warehouse. Mismatches between the released revision in Arena and the rev being consumed on the work order surface as a report, so the discussion in the production meeting is grounded in data instead of in who emailed who last.

Where are our change orders losing days?

Each ECO has a queue history: who held it, for how long, on which board. The cycle-time report breaks the days down by reviewer step and by product line, so you can see whether the bottleneck is engineering review, quality sign-off or supplier confirmation rather than guessing.

Are we audit-ready on training and SOPs right now?

Training records and SOP revisions in Arena are joined to the role assignments in your HR system. The dashboard shows percent trained on the current revision per role and per site, plus the gap list the auditor will ask for, so a notified-body visit does not start with a panic export.

Value for everyone in the organisation

Where each function gets value.

For finance leaders

Cost roll-ups in Arena and actual landed cost in the ERP get reconciled per top-level assembly. Margin surprises on a build-to-order quote stop being a surprise, and standard cost stays close to reality on the parts the business sells.

For sales leaders

Field engineering and account managers see released revisions, open ECOs and known issues for the products their customers run. Renewal and quote conversations no longer rely on a screenshot pulled out of Arena the night before.

For operations

Supply chain, manufacturing and quality leads share one view of BOM accuracy, supplier quality and CAPA backlog. The escalation list at the weekly production meeting is built from the warehouse, not from three separate exports stitched together in Excel.

Ideas

What you can automate with Arena PLM.

Pair with Salesforce

Tie Arena items and ECOs to Salesforce accounts

Released items, current revisions and open change orders from Arena are joined to the products on Salesforce opportunities and installed-base records. Account managers see which customers run which revision, and field engineering gets a heads-up when an ECO touches a part that sits in a customer environment.

Pair with HubSpot

Bring product issues into HubSpot service

CAPAs and NCRs from Arena that match the products on HubSpot tickets surface alongside the case. Support agents see whether a complaint is already a known nonconformance, and the quality team gets a feed of customer-facing symptoms to triage against the existing CAPA backlog.

Pair with monday.com

Drive the NPI board in monday.com from Arena

New-product-introduction items in monday.com are kept in step with the project, item and change records in Arena. When an ECO releases or a milestone closes, the monday board updates without somebody copying status across, and the NPI status review is built on the same data as the engineering log.

Pair with Exact Online

Sync released BOMs to Exact Online items

Released Arena items and BOM structures land as item records and bill-of-material lines in Exact Online, with revision and effectivity tracked. Production planning and purchasing work from the same revision the engineering team released, instead of a CSV that was current last week.

Pair with MS Dynamics 365 Business Central

Keep Business Central items aligned with Arena

Arena items, AMLs and released BOMs feed the item card, vendor item record and production BOM in Business Central. Cost roll-ups, replacement parts and supplier choices stay in step with the engineering decision, and any drift between the two is visible as a warehouse report instead of a month-end surprise.

Pair with Slack

Push Arena change events into Slack channels

ECO state changes, CAPA escalations and supplier-affecting releases from Arena are routed into the Slack channels of the teams that own them. Engineering, quality and supply chain see the events that need a response in the same place they already work, with a deep link back to the Arena record.

Your existing tools

Your data lands in a warehouse. Your BI tools read from it.

You keep the reporting tool you already have. We connect it to the warehouse where your Arena PLM data lives.

Power BI logo
Power BI Microsoft
Microsoft Fabric logo
Fabric Microsoft
Snowflake logo
Snowflake Data warehouse
Google BigQuery logo
BigQuery Google
Tableau logo
Tableau Visualisation
Microsoft Excel logo
Excel Sheets & pivots
Three steps

From Arena PLM to answers in three steps.

01

Connect securely

OAuth authentication. Read-only by default. We sign a DPA and your admin keeps the keys.

02

Land in your warehouse

Data flows into your warehouse on your schedule. Near real time or nightly, your call. You own the data.

03

Reporting, automation, AI

We build the first dashboard, workflow or AI feature with you, then hand over the keys. Or we stay on for ongoing delivery.

Two ways to work with us

Pick the track that fits how you work.

Track 01

Self-serve

We set up the foundation. Your team builds on top.

  • Arena PLM connector configured and running
  • Warehouse set up in your cloud account
  • Clean access for your Power BI, Fabric or Tableau team
  • Documentation on what's in the data model
  • Sync monitoring so you're warned before reports break

Best fit Teams that already have a BI analyst or data engineer and want to own the build.

Track 02

Done for you

We build the whole thing, end to end.

  • Everything in Self-serve
  • Dashboards built to the questions your team actually asks
  • Automations between your systems
  • AI workflows scoped to real tasks your team runs
  • Custom apps where a dashboard does not cut it
  • Ongoing delivery at a pace that fits your team

Best fit Teams without in-house BI or dev capacity. You tell us what you need and we deliver it.

Before you book

Frequently asked questions.

Who owns the data?

You do. It lands in your warehouse, on your cloud account. We don't resell or aggregate it. If you stop working with us, the warehouse stays yours and keeps running.

How fresh is the data?

Near real time for most operational systems. For heavier sources we schedule hourly or nightly. You pick based on what the reports need.

Do I need a warehouse already?

No. If you don't have one, we help you pick one and set it up as part of the first delivery. Common starting points are Snowflake, Microsoft Fabric, or a small Postgres start.

How does the Arena sync pull data?

We connect to Arena's REST API and pull the standard objects Arena documents: items, item revisions, BOMs, AMLs, change orders, change requests, requirements, training plans, training records, quality records (NCRs and CAPAs), suppliers and the documents attached to them. Incremental pulls use the modified-since filter on items and changes, so the warehouse is not re-reading the full catalogue on every run.

Are item revisions and effectivity dates kept in the warehouse?

Yes. Each item carries its revision history and the effectivity dates from the change orders that released it, and BOM lines are stored against the parent revision they belong to. That means a report can ask which BOM was effective on a given date, not just what the current BOM looks like, which is what auditors and field-failure investigations need.

Does the warehouse export break our FDA 21 CFR Part 11 audit trail?

No. Arena remains the system of record for electronic signatures, change-order approvals and the controlled audit trail. The warehouse is a read-only copy: it carries the audit-trail fields Arena exposes through the API, but signatures and approvals are still done in Arena. Reports cite the Arena record id so an auditor can always trace a number back to the source.

GDPR-compliant
Data stays in the EU
You own the warehouse

A first deliverable live in four to six weeks.

We review your Arena PLM setup and the systems around it. Together we pick the first thing worth building.