About Brevo
Where your multi-channel follow-up really runs.
Brevo was founded in Paris in 2012 by Armand Thiberge as Sendinblue, an email-first platform built for small and mid-market companies that did not want enterprise pricing for a newsletter tool. The company rebranded to Brevo in May 2023 as the product grew past email into SMS, WhatsApp, marketing automation, transactional messaging, a customer data layer and a light CRM. It is headquartered in Paris with offices across Europe, India and North America, and reports hundreds of thousands of paying customers, mostly European small and mid-sized businesses.
The point of pulling Brevo into a warehouse is that the platform runs three or four channels on one contact list, and reports them separately. Email opens live in one report, SMS deliveries in another, WhatsApp responses in a third, and the contact who triggered all of them lives in the CRM. Next to Shopify orders, Stripe charges or a HubSpot deal stage, the same Brevo contact gets one honest number: which channel brought them back, and which one only produced a receipt.