Brevo connector

Use your Brevo data for reporting, automation and AI.

Data Panda brings your Brevo data together with the data from the rest of your business. From one place, we turn it into dashboards, automations, AI workflows and custom apps your team uses every day.

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Brevo logo
About Brevo

Where your multi-channel follow-up really runs.

Brevo was founded in Paris in 2012 by Armand Thiberge as Sendinblue, an email-first platform built for small and mid-market companies that did not want enterprise pricing for a newsletter tool. The company rebranded to Brevo in May 2023 as the product grew past email into SMS, WhatsApp, marketing automation, transactional messaging, a customer data layer and a light CRM. It is headquartered in Paris with offices across Europe, India and North America, and reports hundreds of thousands of paying customers, mostly European small and mid-sized businesses.

The point of pulling Brevo into a warehouse is that the platform runs three or four channels on one contact list, and reports them separately. Email opens live in one report, SMS deliveries in another, WhatsApp responses in a third, and the contact who triggered all of them lives in the CRM. Next to Shopify orders, Stripe charges or a HubSpot deal stage, the same Brevo contact gets one honest number: which channel brought them back, and which one only produced a receipt.

What your Brevo data is for

What you get once Brevo is connected.

Channel-aware reporting

Email, SMS and WhatsApp on one timeline, each judged on paid orders and list health, not on the report each tab shows.

  • Revenue per channel and per campaign, not only per send
  • Cost per channel next to attributed revenue, including SMS and WhatsApp fees
  • List-health and unsubscribe trend across the three channels at once

Contact-sync automation

Keep the contact list in lockstep with the system that decides who your customer is.

  • HubSpot lifecycle stage drives Brevo list membership
  • Shopify customer events update Brevo attributes the same hour
  • Stripe subscription state mutes dunning flows once the case is resolved

AI workflows

Turn Brevo history into scoring that reshapes the next send before it goes out.

  • Next-best-channel scoring per contact across email, SMS and WhatsApp
  • Send-time scoring per segment and timezone
  • Churn-risk scoring layered onto inactive Brevo contacts

Custom apps on your data

Internal tools on Brevo data for teams that do not live in the Brevo UI.

  • Multi-channel campaign-ROI board with gross margin per send
  • CRM lookup with the full email, SMS and WhatsApp history on one profile
  • SMS-spend governance view with cost and return per segment
Use cases

Use cases we deliver with Brevo data.

A list of concrete reports, automations and AI features we have built on Brevo data. Pick the one that matches your situation.

Revenue per channelAttributed paid orders per channel: email, SMS and WhatsApp next to each other.
Cost per messageSMS and WhatsApp fees against attributed revenue, per segment.
List-health trendActive, inactive, bounced and unsubscribed over twelve months.
Cross-channel fatigueContacts receiving email plus SMS plus WhatsApp in the same week.
Automation valueRevenue from triggered flows against one-off campaigns.
Send-time performanceOpens, clicks and revenue by hour and day-of-week, per segment.
Transactional vs marketingDeliverability and engagement split by stream, for sender reputation.
Segment overlapWhich Brevo lists overlap, for deduped sending.
Re-engagement recoveryHow many inactive contacts came back after a campaign.
Multi-account consolidationOne picture across several Brevo accounts or brands.
Real business questions

Answers you will finally get.

Which channel is really paying back the per-message cost?

SMS and WhatsApp fees against attributed paid revenue per segment, with email as the free-channel baseline. Surfaces the segments where SMS earns multiples of its cost and the segments where it only moves orders that email would have produced anyway, so the spend follows the return rather than the pitch from a paid-channel vendor.

Are we burning the same contact on three channels in the same week?

Cross-channel fatigue report showing contacts that received email, SMS and WhatsApp inside a seven-day window, with the unsubscribe and complaint rate for that overlap group. The contacts getting three touches usually spike one of the three rates, and the fix is suppression rules, not louder copy.

Which Brevo automations are doing most of the work?

Revenue per send from triggered automations against revenue per send from one-off campaigns, by channel. The automations that were set up during onboarding and then left alone are often the largest quiet contributor, which changes where design time is worth spending next quarter.

Value for everyone in the organisation

Where each function gets value.

For finance leaders

SMS and WhatsApp per-message cost in the same view as attributed revenue per segment and per campaign. The paid-channel budget stops being defended on deliveries and starts being defended on paid orders in the weeks after the send.

For sales leaders

Brevo lists and attributes in sync with HubSpot or Salesforce lifecycle stage, so the lifecycle email and the follow-up SMS run on real pipeline state, not on a list that was exported in March and never refreshed.

For operations

List health, bounce rate, complaint rate and cross-channel fatigue over twelve months. Deliverability on all three channels is tracked as a trend, not rediscovered the day a provider starts rate-limiting the sender domain.

Ideas

What you can automate with Brevo.

Pair with HubSpot

Use HubSpot lifecycle stage to drive Brevo lists and attributes

HubSpot contact, lifecycle stage and lead-score changes push into Brevo as list membership and contact attributes. Marketing stops running parallel tag systems in two tools, and the email plus SMS plus WhatsApp that a contact receives follows the stage the sales team set.

Pair with Shopify

Feed Shopify customers and orders into Brevo segments

Shopify customers, orders and refunds push into Brevo as contacts and attributes with lifetime value, last-order date and product category. Post-purchase flows, winback email and loyalty SMS run on the real buying signal instead of a weekly CSV that is always one step behind.

Pair with Stripe

Let Stripe subscription state drive Brevo flows

Stripe subscription starts, failed payments, cancellations and refunds push into Brevo as contact attributes and event triggers. The dunning email runs the hour Stripe fires the retry, the churn-save SMS triggers on the cancel itself, and the loyalty flow pauses for customers whose last payment failed.

Pair with Google Analytics GA4

Route GA4 behavioural audiences into Brevo lists

GA4 audiences defined on on-site behaviour, category views and funnel drop-off push into Brevo as contact attributes and list membership. The winback flow can target people who looked at a product three times without buying, which is a signal Brevo's own open-rate segments never surface.

Data model

Tables we make available.

These are the 8 tables we currently pull from Brevo into your warehouse. Query them directly in SQL, join them to the rest of your stack, or build reports on top.

  • Attributes
  • Campaign Statistics
  • Contacts
  • Email Campaigns
  • Folders
  • Lists
  • Sms Campaigns
  • Whatsapp Campaigns

Missing a table you need? We can extend the sync. Tell us what is missing and we will build it for you.

Your existing tools

Your data lands in a warehouse. Your BI tools read from it.

You keep the reporting tool you already have. We connect it to the warehouse where your Brevo data lives.

Power BI logo
Power BI Microsoft
Microsoft Fabric logo
Fabric Microsoft
Snowflake logo
Snowflake Data warehouse
Google BigQuery logo
BigQuery Google
Tableau logo
Tableau Visualisation
Microsoft Excel logo
Excel Sheets & pivots
Three steps

From Brevo to answers in three steps.

01

Connect securely

OAuth authentication. Read-only by default. We sign a DPA and your admin keeps the keys.

02

Land in your warehouse

Data flows into your warehouse on your schedule. Near real time or nightly, your call. You own the data.

03

Reporting, automation, AI

We build the first dashboard, workflow or AI feature with you, then hand over the keys. Or we stay on for ongoing delivery.

Two ways to work with us

Pick the track that fits how you work.

Track 01

Self-serve

We set up the foundation. Your team builds on top.

  • Brevo connector configured and running
  • Warehouse set up in your cloud account
  • Clean access for your Power BI, Fabric or Tableau team
  • Documentation on what's in the data model
  • Sync monitoring so you're warned before reports break

Best fit Teams that already have a BI analyst or data engineer and want to own the build.

Track 02

Done for you

We build the whole thing, end to end.

  • Everything in Self-serve
  • Dashboards built to the questions your team actually asks
  • Automations between your systems
  • AI workflows scoped to real tasks your team runs
  • Custom apps where a dashboard does not cut it
  • Ongoing delivery at a pace that fits your team

Best fit Teams without in-house BI or dev capacity. You tell us what you need and we deliver it.

Before you book

Frequently asked questions.

Who owns the data?

You do. It lands in your warehouse, on your cloud account. We don't resell or aggregate it. If you stop working with us, the warehouse stays yours and keeps running.

How fresh is the data?

Near real time for most operational systems. For heavier sources we schedule hourly or nightly. You pick based on what the reports need.

Do I need a warehouse already?

No. If you don't have one, we help you pick one and set it up as part of the first delivery. Common starting points are Snowflake, Microsoft Fabric, or a small Postgres start.

Does the sync support multiple Brevo accounts or brands?

Yes. Each Brevo account lands in its own schema, with a shared contact and list dimension on top. Holding groups and multi-brand setups get isolation per brand and a deduped contact view at group level, without merging contact lists by hand in the Brevo UI.

Are SMS and WhatsApp campaigns included in the sync, or only email?

All four channels are included where the data-model supports them: email campaigns and their statistics, SMS campaigns, WhatsApp campaigns, and the contact, attribute, list and folder dimensions that sit behind them. That makes cross-channel reporting possible without exporting three separate CSVs and joining them in a spreadsheet.

Does the connector still work now that Sendinblue has been renamed to Brevo?

Yes. The product rebranded from Sendinblue to Brevo in May 2023, but the underlying API and data model continued. Older integrations labelled Sendinblue point at the same system and the sync handles both names, so you do not have to rebuild anything that was set up before the rename.

GDPR-compliant
Data stays in the EU
You own the warehouse

A first deliverable live in four to six weeks.

We review your Brevo setup and the systems around it. Together we pick the first thing worth building.