About Close
The CRM with the phone built in.
Close was started in 2013 by Steli Efti, Anthony Nemitz and Thomas Steinacher as a CRM aimed at inside-sales teams that live on the phone. It is bootstrapped, profitable and run by a fully remote team of about a hundred people. The product is most widely used by SMB sales teams who want one tool that holds the lead list, the call, the SMS, the email thread and the opportunity in one place.
What sets Close apart from most CRMs is that calling, SMS and email are not bolt-ons. The Power Dialer, the SMS conversation and the email thread sit next to the lead and the opportunity, so a rep does not switch tabs to make a call and the call is logged with the deal automatically. Sequences, custom fields, pipelines, tasks and a documented REST API plus webhooks round it out.