Close connector

Use your Close data for reporting, automation and AI.

Data Panda brings your Close data together with the data from the rest of your business. From one place, we turn it into dashboards, automations, AI workflows and custom apps your team uses every day.

Data Panda Reporting Automation AI Apps
Close CRM logo
About Close

The CRM with the phone built in.

Close was started in 2013 by Steli Efti, Anthony Nemitz and Thomas Steinacher as a CRM aimed at inside-sales teams that live on the phone. It is bootstrapped, profitable and run by a fully remote team of about a hundred people. The product is most widely used by SMB sales teams who want one tool that holds the lead list, the call, the SMS, the email thread and the opportunity in one place.

What sets Close apart from most CRMs is that calling, SMS and email are not bolt-ons. The Power Dialer, the SMS conversation and the email thread sit next to the lead and the opportunity, so a rep does not switch tabs to make a call and the call is logged with the deal automatically. Sequences, custom fields, pipelines, tasks and a documented REST API plus webhooks round it out.

What your Close data is for

What you get once Close is connected.

Activity that explains the close

Calls, SMS, emails and opportunity stage history on one chart instead of three tools.

  • Call volume, talk time and connect rate per rep and per outcome
  • Sequence step that produced the meeting, not just the meeting
  • Stage velocity from first contact to closed-won, with drop-off per stage

From call logged to invoice paid

Make the hops from a Close opportunity to a paying customer visible and automatic.

  • Won opportunity drafts an invoice in Exact Online or the accounting tool
  • Stripe payment status flows back to the Close opportunity and rep commission
  • Stalled sequences trigger a Mailchimp re-engagement track

AI workflows

Use Close call and email history to score which opportunities will close and which sequences are wasting dial time.

  • Opportunity-close probability by industry, owner and activity mix
  • Sequence step where prospects drop off, ranked by lost revenue
  • Next-best-action suggestions based on what your own past wins did

Custom apps on your data

Internal tools sales leaders ask for that Close's UI does not bend to.

  • Rep scorecards with calls, talk time, sequence completion and won revenue
  • Commission preview tied to invoiced revenue, not closed-won
  • Territory boards that mix Close pipeline with marketing source data
Use cases

Use cases we deliver with Close data.

A list of concrete reports, automations and AI features we have built on Close data. Pick the one that matches your situation.

Connect rate by repCalls dialed versus calls connected, per rep and per time slot.
Sequence effectivenessWhich sequence step produced the reply, the meeting and the opportunity.
Talk-time to closeTotal talk time per won opportunity, broken down by stage.
Closed-won to first invoiceLag between a won Close opportunity and the first paid invoice.
Source-to-revenueWhich lead source produced opportunities that invoiced, not only the ones that opened.
Lost-reason clusteringLost reasons grouped so sales can act on them, not log them.
SMS reply rateReply and opt-out rate per template, per persona and per send time.
Quota attainmentAttainment trend per rep, against invoiced revenue not closed-won.
Pipeline coverageOpen opportunity value against the close rate of the last four quarters.
Activity-to-outcomeWhich activity mix (calls, SMS, emails) predicts close in your data.
Real business questions

Answers you will finally get.

Which reps' calls turn into revenue that finance ever sees?

Won Close opportunities per rep matched to first paid invoice in the accounting system, with elapsed days and drop-off rate on the way. Ranks the reps whose dial volume produces revenue quickly, next to the reps whose closed-won looks great on the leaderboard but never lands in the bank.

Which sequence steps are wasting dial time?

Reply rate, meeting-booked rate and opportunity-created rate per sequence step, ranked by the revenue the sequence eventually produced. Often the second touch is doing all the work and steps four through seven exist for the dashboard, not for the prospect.

Which lead source produces revenue that lands?

Source attribution traced from the first Close lead through to invoiced revenue twelve months later. Often changes the marketing budget conversation, because the source that fills the lead list is not always the source that fills the bank account.

Value for everyone in the organisation

Where each function gets value.

For finance leaders

Won Close opportunities tracked to invoiced revenue in the accounting tool, with lag and drop-off visible. Forecasting meetings stop pretending that closed-won is revenue, because the reconciliation is already on screen.

For sales leaders

Calls, talk time, sequence completion and win rate per rep, next to the commission that the wins produced. Coaching conversations move from gut feel to the specific call pattern or sequence step that is costing someone their number.

For operations

Lead-source quality, sequence productivity and stale-opportunity rate over twelve months. Routing and rep-mix decisions are made against revenue that cleared, not a pipeline snapshot on a Monday.

Ideas

What you can automate with Close.

Pair with Exact Online

Turn won Close opportunities into Exact Online invoices

When a Close opportunity reaches won, a sales invoice is drafted in Exact Online with the right customer, product lines and VAT treatment. The Close opportunity reflects the Exact Online invoice number and paid state, so the rep sees when their close turned into actual revenue.

Pair with HubSpot

Hand HubSpot marketing-qualified leads into Close

Marketing-qualified HubSpot contacts create or update leads in Close with the right owner and pipeline, and the opportunity outcome flows back to the HubSpot contact. Sales works in Close without losing the campaign context, and marketing sees which source ends in revenue.

Pair with Calendly

Push Calendly bookings into Close as opportunities

A Calendly booking creates or updates the matching Close lead, sets the right opportunity stage and assigns the rep who owns the slot. The booked meeting and its outcome stay attached to the Close lead, so no-shows and reschedules show up next to the dial activity.

Pair with Stripe

Close the loop between a won Close opportunity and a paid Stripe invoice

A Close opportunity marked won is linked to the Stripe subscription or invoice it produced. First successful charge, dunning failures and churn events flow back to the opportunity, so commission, revenue recognition and customer health all read the same number.

Pair with Intercom

Bring Intercom conversations next to the Close lead

Intercom chats and tickets are matched to the Close lead by email or phone, so the rep sees what the prospect or customer asked support before the next call. Closed Intercom conversations with revenue intent open a task on the Close opportunity owner.

Pair with Slack

Notify the right channel when a Close opportunity flips

When a Close opportunity moves to won, lost or stalls past the median for its stage, the matching Slack channel gets a structured message with deal value, owner and last activity. Sales leadership reacts in the channel they already live in, not a separate dashboard.

Pair with Mailchimp

Trigger Mailchimp campaigns from Close stage changes

When a Close opportunity changes stage, stalls or is lost for a reason that might come back, the matching Mailchimp campaign fires: a reactivation for stalled leads, onboarding for new customers or a stay-in-touch sequence for win-back targets. The marketing list reacts to the pipeline instead of running on its own clock.

Your existing tools

Your data lands in a warehouse. Your BI tools read from it.

You keep the reporting tool you already have. We connect it to the warehouse where your Close data lives.

Power BI logo
Power BI Microsoft
Microsoft Fabric logo
Fabric Microsoft
Snowflake logo
Snowflake Data warehouse
Google BigQuery logo
BigQuery Google
Tableau logo
Tableau Visualisation
Microsoft Excel logo
Excel Sheets & pivots
Three steps

From Close to answers in three steps.

01

Connect securely

OAuth authentication. Read-only by default. We sign a DPA and your admin keeps the keys.

02

Land in your warehouse

Data flows into your warehouse on your schedule. Near real time or nightly, your call. You own the data.

03

Reporting, automation, AI

We build the first dashboard, workflow or AI feature with you, then hand over the keys. Or we stay on for ongoing delivery.

Two ways to work with us

Pick the track that fits how you work.

Track 01

Self-serve

We set up the foundation. Your team builds on top.

  • Close connector configured and running
  • Warehouse set up in your cloud account
  • Clean access for your Power BI, Fabric or Tableau team
  • Documentation on what's in the data model
  • Sync monitoring so you're warned before reports break

Best fit Teams that already have a BI analyst or data engineer and want to own the build.

Track 02

Done for you

We build the whole thing, end to end.

  • Everything in Self-serve
  • Dashboards built to the questions your team actually asks
  • Automations between your systems
  • AI workflows scoped to real tasks your team runs
  • Custom apps where a dashboard does not cut it
  • Ongoing delivery at a pace that fits your team

Best fit Teams without in-house BI or dev capacity. You tell us what you need and we deliver it.

Before you book

Frequently asked questions.

Who owns the data?

You do. It lands in your warehouse, on your cloud account. We don't resell or aggregate it. If you stop working with us, the warehouse stays yours and keeps running.

How fresh is the data?

Near real time for most operational systems. For heavier sources we schedule hourly or nightly. You pick based on what the reports need.

Do I need a warehouse already?

No. If you don't have one, we help you pick one and set it up as part of the first delivery. Common starting points are Snowflake, Microsoft Fabric, or a small Postgres start.

Does the sync handle Close's leads, contacts and custom fields?

Yes. Close models a lead as a company-level record with one or more contacts beneath it, and the warehouse keeps that shape so reporting can group at the lead level or drill to a specific contact. Every custom field on leads, contacts and opportunities lands as a first-class column, and renamed or retired pipelines stay historically with their old labels so trend reports do not break after a board reshuffle.

Are call recordings, SMS bodies and email threads brought across?

Call metadata (duration, direction, outcome, recording URL), SMS bodies and email metadata are synced into the warehouse so activity can be analysed alongside opportunities. The actual recording files stay in Close storage and are referenced by URL, which keeps the warehouse footprint small and respects retention rules already configured in Close.

GDPR-compliant
Data stays in the EU
You own the warehouse

A first deliverable live in four to six weeks.

We review your Close setup and the systems around it. Together we pick the first thing worth building.