Data Panda brings your Deliveroo data together with the data from the rest of your restaurant operation. From one place, we turn it into dashboards, automations, AI workflows and custom apps your kitchen, marketing and finance teams use every day.
Deliveroo is a London-based food-delivery platform that connects restaurants, dark kitchens and grocers to a rider network and a consumer marketplace, with operations across the UK, Ireland, France, Belgium, Italy, the UAE and Kuwait. Belgian restaurants and dark-kitchen operators are a real slice of the user base, with the platform active across Brussels, Antwerp, Ghent and the other large cities.
For restaurant operators, Deliveroo is the system of record for what happens on the platform: orders with their items and modifiers, refunds and rider events, menu items with prices and POS IDs, site open and close status, ratings and customer feedback, plus the campaign and offer spend running on the platform. Deliveroo's Partner Hub answers the day-to-day questions well. The harder ones, like net margin per site after commission, how Deliveroo menu mix compares to dine-in, or which marketing spend actually paid back, sit across Deliveroo, the POS and accounting. Pulling Deliveroo into a warehouse is how those questions stop being a copy from one tab and a paste into another.
Orders, commission, refunds and ratings in one place, split per site, channel and menu category.
Turn Deliveroo orders, refunds and ratings into the bookings and nudges your team would otherwise do by hand.
Use your order, item and review history to forecast demand and tighten the menu.
Small operator tools that sit on Deliveroo data instead of yet another browser tab on the Hub.
A list of concrete reports, automations and AI features we have built on Deliveroo data. Pick the one that matches your situation.
What does Deliveroo really cost us per site after commission and refunds?
Gross order value per site set next to platform commission, refunds, adjustments and the Deliveroo ad and promotion spend that pushed the orders. Net revenue per site appears on the same report as the dine-in numbers, so a regional manager can see which kitchen is actually profitable on the platform and which one is breaking even after every cut.
Which menu items pay us back on Deliveroo, and which carry a low rating?
Each menu item is scored on order volume, margin after commission and food cost, and the rolling review rating tied to orders that contained it. Items that sell well but pull a 3-star average get flagged before they hurt the site rating, and the ones with quiet margin but poor visibility get a platform-promotion push instead of being cut.
Where is demand on the platform shifting across our sites and zones?
Order volume per site and per delivery zone over the last quarter, broken down by day-of-week and hour, with the year-on-year delta next to it. The operations team sees which Brussels or Antwerp kitchens are picking up Friday-night growth and which ones lost share to a new neighbour, instead of finding out in the next Hub roll-up.
Platform revenue and commission booked per site and per period, with refunds, adjustments and Deliveroo ad and promotion spend in the same view. The Deliveroo payout reconciliation against the bank stops being a manual cross-read and the monthly margin per site is ready before the controller asks.
Deliveroo for Business and other corporate accounts joined with the platform orders they actually placed, so the catering and office-meal pipeline runs on real spend. New-site launches and platform ad campaigns are tracked against the orders they brought in, not against what the agency claimed.
Reject rate, prep time, rider wait and site uptime on one screen per kitchen and per dark-kitchen brand. The area manager spots a site drifting on rating or rejecting too many orders before the platform throttles its visibility.
Deliveroo orders and items land next to the Apicbase recipe, sub-recipe and ingredient cost for the same SKU. Each menu item gets a margin score after commission and food cost, so the kitchen and marketing teams stop pushing the items that sell volume but lose money on the platform.
Each Deliveroo order is matched to the corresponding ticket in Lightspeed Retail on site, ticket and item level, with the Deliveroo refund mapped to the original POS line. The end-of-day in the restaurant closes on one number per channel instead of a manager cross-reading the Hub against the POS printout.
Deliveroo orders flow into Toast as tickets with the right modifier, prep time and platform tag, and any Toast reject or 86 status pushes the matching menu item to unavailable on Deliveroo. Kitchen staff see one screen, and the platform stops accepting orders for items the line cannot make.
Daily Deliveroo gross sales, commission, refunds and platform ad spend per site post to Exact Online as the right journal entries, with the platform payout pre-matched to the bank line it will become. Finance stops keying numbers from a Hub CSV and the monthly platform reconciliation is already done before close.
Deliveroo platform sales for the hotel restaurant are joined to the F&B revenue Mews posts per outlet and meal period, so platform orders, dine-in covers and room-charged meals appear on the same outlet report. Hotel F&B managers see total restaurant revenue including delivery without stitching three exports.
You keep the reporting tool you already have. We connect it to the warehouse where your Deliveroo data lives.
OAuth authentication. Read-only by default. We sign a DPA and your admin keeps the keys.
Data flows into your warehouse on your schedule. Near real time or nightly, your call. You own the data.
We build the first dashboard, workflow or AI feature with you, then hand over the keys. Or we stay on for ongoing delivery.
We set up the foundation. Your team builds on top.
Best fit Teams that already have a BI analyst or data engineer and want to own the build.
We build the whole thing, end to end.
Best fit Teams without in-house BI or dev capacity. You tell us what you need and we deliver it.
You do. It lands in your warehouse, on your cloud account. We don't resell or aggregate it. If you stop working with us, the warehouse stays yours and keeps running.
Near real time for most operational systems. For heavier sources we schedule hourly or nightly. You pick based on what the reports need.
No. If you don't have one, we help you pick one and set it up as part of the first delivery. Common starting points are Snowflake, Microsoft Fabric, or a small Postgres start.
Each Deliveroo site is preserved as its own dimension on orders, refunds, ratings and platform ad spend. Virtual brands running from the same physical kitchen stay visible as separate menus, so per-brand performance and per-kitchen capacity can be reported on the same dataset. Group-level reporting joins them on a shared operator identifier.
Gross order value, platform commission, refunds and adjustments come across as separate fields on the order, with the Deliveroo payout linked to the bank transfer it produced. Net revenue per site, commission rate per category and refund rate per menu item can all be computed from the warehouse without going back to a Hub export.
Deliveroo for Business and corporate catering orders land in the same order table with the business-account identifier preserved. That makes the corporate slice queryable next to the consumer slice, so the catering pipeline can be tracked against the same revenue, refund and rating data as the rest of the platform.
We review your Deliveroo setup and the systems around it. Together we pick the first thing worth building.