Fixform connector

Use your Fixform data for reporting, automation and AI.

Data Panda brings your Fixform data together with the data from the rest of your business. From one place, we turn it into dashboards, automations, AI workflows and custom apps your team uses every day.

Data Panda Reporting Automation AI Apps
Fixform logo
About Fixform

The QR-code maintenance ticket with a real datamodel underneath.

Fixform is a Ghent-based facility-management platform, founded in 2020, that runs on roughly 150 customers across more than 50 countries. The product is built around one signature workflow: stick a QR sticker on a radiator, a meeting room or a fire extinguisher, anyone with a phone scans it and reports the issue, and the right operator picks it up with full asset and location context attached. Customers like Maria Middelares, Armonea, KV Mechelen, KAA Gent, Sheltr and Dijleland Care Homes show the spread, from hospital and care-home estates to football grounds, co-living blocks and social-housing portfolios.

Underneath the scanner-friendly UI sits a familiar facility-management object set: issues, tasks, assets, documents, locations, organisations and operators, plus preventive-maintenance schedules and an insights dashboard. The tool replaces the post-it on the door, the WhatsApp group with the technical team and the Excel sheet of asset numbers, and pulls all three into one record per asset. Each issue carries the asset, the location, the reporter, the operator, the status timeline and any attached document, which is exactly the shape a warehouse wants to ingest.

The reason to lift Fixform out of Fixform is that the maintenance dashboard answers maintenance questions and nothing else. Which buildings consume the most operator hours per occupied square metre, which supplier's installations keep generating tickets a year after the warranty closed, and which assets quietly sit on the books in finance long after the facility team retired them: those are real-estate, procurement and finance questions, and they live outside the maintenance app.

What your Fixform data is for

What you get once Fixform is connected.

Maintenance with finance and property context

Issues, tasks and assets joined to the ledger, the contract and the building register.

  • Operator hours per building, weighted by occupied surface and tenant count
  • Asset ticket history next to purchase price, depreciation and supplier
  • Preventive-maintenance compliance per location and per asset class

Issue-to-stack automation

Let a Fixform status change drive the right action outside the maintenance app.

  • Critical safety issue on a hospital asset alerts the on-call operator in Teams or Slack
  • Asset retirement task triggers the disposal entry in Business Central or Exact Online
  • High-volume building over the weekly threshold opens a service-desk ticket in TOPdesk

AI workflows

Score, classify and forecast on the issue, asset and inspection stream.

  • Auto-classify free-text reports against the asset and category taxonomy
  • Repeat-issue clustering per asset to flag replacement before the next breakdown
  • Forecast preventive-maintenance load per location for the next quarter

Custom apps on your data

Internal tools on Fixform data that finance, property and operations leadership keep asking for.

  • Building-cost dashboard with operator hours, parts and supplier load per site
  • Asset-life view with ticket history next to depreciation and warranty status
  • Tenant or department portal showing reported issues, status and resolution time
Use cases

Use cases we deliver with Fixform data.

A list of concrete reports, automations and AI features we have built on Fixform data. Pick the one that matches your situation.

Operator hours per buildingHours spent and tickets closed per site, weighted by surface or unit count.
Asset ticket historyIssues and tasks per asset, next to purchase, depreciation and supplier.
Repeat-offender assetsAssets that keep generating issues; replace-or-repair signal for capex.
Supplier loadTickets and parts grouped by supplier and warranty position.
Preventive complianceScheduled inspections completed on time per location and asset class.
Issue-to-resolution timeTime from QR scan to closure, by category, priority and operator.
Building-cost rollupOperator hours, parts and external invoices per site, monthly.
Critical-safety backlogOpen safety items past target, by site and responsible operator.
Tenant or ward reportingIssues per tenant unit, ward or department; useful for chargebacks.
Document-compliance gapsAssets missing certificates, manuals or inspection reports.
Multi-site consolidationOne Fixform picture across all locations, organisations and tenants.
Real business questions

Answers you will finally get.

Which buildings consume the most operator hours per square metre?

Operator-time per site, weighted by occupied surface, bed count or rented units, joined to the property register. Property and operations see which buildings cost disproportionately and where preventive maintenance is paying off, instead of comparing absolute ticket counts that always favour the bigger sites.

Which supplier's installations keep coming back as issues after warranty?

Issues per asset, grouped by supplier and the warranty close date in the purchase record. Procurement walks into the next tender with a ranked list of which vendors' kit cost the operator team real hours after the warranty expired, not only with the price comparison the spec sheet shows.

Which assets are still in Fixform but already retired in finance?

Fixform asset records reconciled against the fixed-asset register in Business Central, Exact Online or another ERP. The drift between what the operator team still maintains and what the ledger has fully depreciated stops being an annual surprise at audit and becomes a monthly cleanup.

Value for everyone in the organisation

Where each function gets value.

For finance leaders

Fixform asset records joined to the fixed-asset register and supplier invoices. The gap between what the maintenance team still services, what finance is depreciating and which supplier the issues keep falling on stops being three separate conversations at year-end.

For sales leaders

For property managers and facility-services providers that bill maintenance to landlords, tenants or external clients, hours and parts per contract land on the customer record. Renewal and chargeback conversations run against an operational record from the QR scan, not a summary line on a spreadsheet.

For operations

Issues, tasks, assets and preventive-maintenance schedules in one warehouse, joined across locations, organisations and tenants. Site-manager reporting stops depending on the Fixform export every Friday and moves to the same BI tools the rest of the business already uses.

Ideas

What you can automate with Fixform.

Pair with TOPdesk

Route Fixform issues into a TOPdesk service desk

QR-scanned issues in Fixform open the matching incident in TOPdesk on the same asset and location key, with the reporter, photo and category attached. Organisations that already run TOPdesk for IT and HR keep one service-desk record across facility, IT and HR instead of three queues that never reconcile.

Pair with MS Business Central

Reconcile Fixform assets with Business Central

Fixform asset records, purchase dates and supplier links reconcile against Business Central fixed assets, depreciation schedules and supplier invoices. Finance sees which devices are still maintained but already depreciated to zero, which Business Central still carries while Fixform has lost track, and which supplier's kit is driving the most operator hours.

Pair with Exact Online

Match Fixform parts and invoices to Exact Online

External maintenance invoices and parts costs sit next to the Fixform issue and asset that triggered them, joined to the Exact Online supplier and cost-centre records. The Belgian and Dutch finance teams that close the books on Exact stop reconciling the maintenance spreadsheet against three different supplier reports.

Pair with Microsoft Teams

Push Fixform alerts into the operator Teams channel

Critical-safety issues, missed preventive-maintenance tasks and overdue tickets post into the responsible operator group in Microsoft Teams, with the asset, location and direct Fixform link. The technical team gets the morning briefing in the channel they already live in, and nothing gets lost between the maintenance app and the rota.

Pair with Power BI

Bring Fixform into the property-portfolio Power BI

Fixform issues, tasks, assets and preventive-maintenance compliance feed the property-portfolio Power BI workspace next to occupancy, rent and ledger data. Property and finance leadership see operator hours per square metre and per tenant unit on the same dashboard they already review, instead of opening a second tool for the maintenance picture.

Pair with Slack

Notify the on-call operator in Slack on critical issues

High-priority issues on safety-classified assets ping the on-call operator's Slack channel with the asset name, building, photo and a one-tap link back into Fixform. Teams that prefer Slack over Teams keep the same low-friction notification path the rest of the company already uses, without rebuilding it inside the maintenance app.

Data model

Tables we make available.

These are the 8 tables we currently pull from Fixform into your warehouse. Query them directly in SQL, join them to the rest of your stack, or build reports on top.

  • Assets
  • Buildings
  • Categories
  • Files
  • Spaces
  • Tags
  • Tasks
  • Users

Missing a table you need? We can extend the sync. Tell us what is missing and we will build it for you.

Your existing tools

Your data lands in a warehouse. Your BI tools read from it.

You keep the reporting tool you already have. We connect it to the warehouse where your Fixform data lives.

Power BI logo
Power BI Microsoft
Microsoft Fabric logo
Fabric Microsoft
Snowflake logo
Snowflake Data warehouse
Google BigQuery logo
BigQuery Google
Tableau logo
Tableau Visualisation
Microsoft Excel logo
Excel Sheets & pivots
Three steps

From Fixform to answers in three steps.

01

Connect securely

OAuth authentication. Read-only by default. We sign a DPA and your admin keeps the keys.

02

Land in your warehouse

Data flows into your warehouse on your schedule. Near real time or nightly, your call. You own the data.

03

Reporting, automation, AI

We build the first dashboard, workflow or AI feature with you, then hand over the keys. Or we stay on for ongoing delivery.

Two ways to work with us

Pick the track that fits how you work.

Track 01

Self-serve

We set up the foundation. Your team builds on top.

  • Fixform connector configured and running
  • Warehouse set up in your cloud account
  • Clean access for your Power BI, Fabric or Tableau team
  • Documentation on what's in the data model
  • Sync monitoring so you're warned before reports break

Best fit Teams that already have a BI analyst or data engineer and want to own the build.

Track 02

Done for you

We build the whole thing, end to end.

  • Everything in Self-serve
  • Dashboards built to the questions your team actually asks
  • Automations between your systems
  • AI workflows scoped to real tasks your team runs
  • Custom apps where a dashboard does not cut it
  • Ongoing delivery at a pace that fits your team

Best fit Teams without in-house BI or dev capacity. You tell us what you need and we deliver it.

Before you book

Frequently asked questions.

Who owns the data?

You do. It lands in your warehouse, on your cloud account. We don't resell or aggregate it. If you stop working with us, the warehouse stays yours and keeps running.

How fresh is the data?

Near real time for most operational systems. For heavier sources we schedule hourly or nightly. You pick based on what the reports need.

Do I need a warehouse already?

No. If you don't have one, we help you pick one and set it up as part of the first delivery. Common starting points are Snowflake, Microsoft Fabric, or a small Postgres start.

Which Fixform objects do you pull by default?

Issues and tasks on the workflow side, assets and locations on the configuration side, plus organisations, operators, preventive-maintenance schedules and the documents attached to each asset. Each issue carries the reporter, the operator, the status timeline and any QR scan event, which is what most reporting needs out of the box.

How do Fixform assets reconcile with the asset register in our ERP?

Fixform assets carry brand, model, supplier, purchase date and a Fixform-internal id. The connector preserves all of those, and the warehouse model joins them to the fixed-asset record in Business Central, Exact Online or another ERP on the supplier reference, the serial number or a custom external id you maintain on both sides. Where no clean key exists, we propose a one-time matching pass before standing up the dashboards.

GDPR-compliant
Data stays in the EU
You own the warehouse

A first deliverable live in four to six weeks.

We review your Fixform setup and the systems around it. Together we pick the first thing worth building.