Google Business Profile connector

Use your Google Business Profile data for reporting, automation and AI.

Data Panda brings your Google Business Profile data together with the data from the rest of your business. From one place, we turn it into dashboards, automations, AI workflows and custom apps your team uses every day.

Data Panda Reporting Automation AI Apps
Google Business Profile logo
About Google Business Profile

How 200M+ businesses show up on Search and Maps.

Google Business Profile is Google's free product for managing how a business appears on Google Search and Google Maps. It was rebranded from Google My Business in 2021 and runs the listing card every local searcher sees: name, address, phone, opening hours, services, products, photos, posts, customer reviews and the Q&A panel. The Business Profile API and the Performance API expose all of that, plus daily metrics for impressions split by Search and Maps and by device, call clicks, direction requests, website clicks, message conversations and Reserve with Google bookings.

Pulling Google Business Profile into a warehouse turns the listing into structured data the rest of the business can use. Review volume per location sits next to that location's revenue, response-time on negative reviews becomes a measurable SLA, and the search queries Google logs for each branch can be compared with the products that branch sells. For multi-location operators the consolidated picture across hundreds of profiles is the part the native Google interface does not give you.

What your Google Business Profile data is for

What you get once Google Business Profile is connected.

Listing-to-revenue reporting

Reviews, queries and clicks per location, next to the revenue of that location.

  • Review volume, average rating and response time per branch
  • Search queries that triggered each profile, against the products that branch sells
  • Call clicks, website clicks and direction requests benchmarked across locations

Review and response automation

Treat the listing like an inbox the rest of the stack can react to.

  • Route every new review to the right branch manager in Slack or Teams
  • Open a ticket on every one- or two-star review with an SLA clock
  • Push contact-form leads from the profile into CRM with the source preserved

AI workflows

Use review and query history to score what the listing is doing for the business.

  • Sentiment and topic clustering on review text per location
  • Draft replies to reviews in the brand voice for the manager to approve
  • Predict which queries are about to drive call volume next week

Custom apps on your data

Internal tools for area managers and marketing that the Google Business Profile UI does not ship.

  • Multi-location dashboard with response-time SLA in red, amber and green
  • Branch-manager review inbox with reply suggestions and approval flow
  • Q&A backlog per location with assignment and overdue alerts
Use cases

Use cases we deliver with Google Business Profile data.

A list of concrete reports, automations and AI features we have built on Google Business Profile data. Pick the one that matches your situation.

Multi-location review boardReview volume, rating and reply rate across every branch on one screen.
Negative-review SLAResponse time on one- and two-star reviews tracked against a target.
Query-to-call conversionWhich search queries produce a call click, per location.
Direction requests vs revenueMap navigations to a branch next to that branch's invoiced revenue.
Q&A backlog per branchOpen customer questions per profile, with age and assigned owner.
Photo and post freshnessWhen each location last published a post or new photo.
Reserve with Google bookingsBookings from the listing tied to the operational booking system.
Search-vs-Maps splitWhere each profile picks up traffic, by surface and by device.
Reply-quality auditWhich branches reply, how fast, and with what tone.
Profile-completeness scoreHours, services, photos and attributes filled in per location.
Real business questions

Answers you will finally get.

Which branches are quietly losing customers on Google?

Profile impressions, call clicks and direction requests per location, plotted against revenue from the same location. Branches whose listing traffic is flat or down for two quarters while the others grow are surfaced before the area manager notices in the monthly P&L.

How fast do we reply to negative reviews, by branch?

Time from review posted to reply posted on every one- and two-star review, per location. Reports the share of negative reviews that got a reply within 24 hours, within a week and never, with the branches outside the SLA called out.

Which search queries are bringing calls, and which ones bring nothing?

Monthly search-keyword impressions from the Performance API matched to call clicks, website clicks and direction requests on the same days. Separates the queries that drove people to act from the ones that produced impressions only, per location.

Value for everyone in the organisation

Where each function gets value.

For finance leaders

Marketing presence per location next to that location's revenue and margin. Spend on local SEO, review-management tooling and reputation services gets defended with the trend in calls, direction requests and bookings produced by the listing.

For sales leaders

Calls and direction requests routed and attributed back to the originating Google Business Profile, so the branch team knows which leads were Google-sourced and can follow up the same day rather than the next week.

For operations

Profile data quality across every location: hours, services, photos, attributes, response time. The compliance bar for the local listing becomes a board the area manager opens, not a quarterly Google email.

Ideas

What you can automate with Google Business Profile.

Pair with HubSpot

Push profile leads into HubSpot, scored per branch

Calls, website clicks and form leads on a Google Business Profile become HubSpot contacts and tickets with the originating branch on every record. Sales reports on Google-sourced revenue per location, and the branch manager sees the exact follow-up still open today.

Pair with Salesforce

Tie Google Business Profile leads to Salesforce branches

Each Google Business Profile maps to a Salesforce account or branch record, and calls, direction requests and bookings land as activities on the right account. Pipeline by branch is reported on opportunities that closed, with Google Business Profile activity on the same timeline.

Pair with Slack

Route new reviews to Slack, by branch

Every new review on every location lands in the Slack channel for that branch within minutes, with the star rating, the text and a one-click link to reply. Negative reviews trigger a separate alert so the branch manager and area manager both see them before the day ends.

Pair with Exact Online

Match Google Business Profile traffic to Exact Online revenue

Profile impressions, call clicks and direction requests per branch sit next to the invoiced revenue of that branch in Exact Online. Local SEO and reputation spend gets defended on revenue per location and not on stars in the Google interface.

Pair with Mailchimp

Trigger Mailchimp follow-ups after a Google review

A new review with a known email address triggers a Mailchimp journey: thank-you on a four- or five-star review, recovery offer on a one- or two-star review, and a quiet drop from the prospecting list on the worst ratings. Branch-level segmentation keeps the message relevant to the location the customer visited.

Pair with monday.com

Track Q&A and review tasks on a monday board

Each unanswered question or one- and two-star review opens an item on a monday.com board, with a branch manager assigned and a due date. Area managers see the backlog per location at a glance, and SLA breaches escalate without a separate weekly meeting.

Data model

Tables we make available.

These are the 3 tables we currently pull from Google Business Profile into your warehouse. Query them directly in SQL, join them to the rest of your stack, or build reports on top.

  • Accounts
  • Locations
  • Reviews

Missing a table you need? We can extend the sync. Tell us what is missing and we will build it for you.

Your existing tools

Your data lands in a warehouse. Your BI tools read from it.

You keep the reporting tool you already have. We connect it to the warehouse where your Google Business Profile data lives.

Power BI logo
Power BI Microsoft
Microsoft Fabric logo
Fabric Microsoft
Snowflake logo
Snowflake Data warehouse
Google BigQuery logo
BigQuery Google
Tableau logo
Tableau Visualisation
Microsoft Excel logo
Excel Sheets & pivots
Three steps

From Google Business Profile to answers in three steps.

01

Connect securely

OAuth authentication. Read-only by default. We sign a DPA and your admin keeps the keys.

02

Land in your warehouse

Data flows into your warehouse on your schedule. Near real time or nightly, your call. You own the data.

03

Reporting, automation, AI

We build the first dashboard, workflow or AI feature with you, then hand over the keys. Or we stay on for ongoing delivery.

Two ways to work with us

Pick the track that fits how you work.

Track 01

Self-serve

We set up the foundation. Your team builds on top.

  • Google Business Profile connector configured and running
  • Warehouse set up in your cloud account
  • Clean access for your Power BI, Fabric or Tableau team
  • Documentation on what's in the data model
  • Sync monitoring so you're warned before reports break

Best fit Teams that already have a BI analyst or data engineer and want to own the build.

Track 02

Done for you

We build the whole thing, end to end.

  • Everything in Self-serve
  • Dashboards built to the questions your team actually asks
  • Automations between your systems
  • AI workflows scoped to real tasks your team runs
  • Custom apps where a dashboard does not cut it
  • Ongoing delivery at a pace that fits your team

Best fit Teams without in-house BI or dev capacity. You tell us what you need and we deliver it.

Before you book

Frequently asked questions.

Who owns the data?

You do. It lands in your warehouse, on your cloud account. We don't resell or aggregate it. If you stop working with us, the warehouse stays yours and keeps running.

How fresh is the data?

Near real time for most operational systems. For heavier sources we schedule hourly or nightly. You pick based on what the reports need.

Do I need a warehouse already?

No. If you don't have one, we help you pick one and set it up as part of the first delivery. Common starting points are Snowflake, Microsoft Fabric, or a small Postgres start.

Does the connector handle hundreds of locations under one account?

Yes. The Business Profile API supports group accounts that hold many locations, and the warehouse keeps every location in its own row with the account hierarchy preserved. Multi-location operators get per-branch reporting and a rolled-up view across the group from the same dataset.

Which performance metrics come through the Performance API?

Daily metrics for impressions split between Search and Maps and between desktop and mobile, plus call clicks, website clicks, direction requests, message conversations and Reserve with Google bookings. Monthly search keyword impressions are loaded separately and joined back to the daily counts in the warehouse.

GDPR-compliant
Data stays in the EU
You own the warehouse

A first deliverable live in four to six weeks.

We review your Google Business Profile setup and the systems around it. Together we pick the first thing worth building.