About Humanforce
Workforce management for frontline and shift-based teams.
Humanforce was founded in 2002 in Sydney and grew into one of the larger workforce-management suites built around shift-based and frontline teams. The platform is used across aged care, healthcare, hospitality, retail, events and stadiums, manufacturing and local government, with the company reporting more than 800,000 employees managed on the platform across customers in Australia, New Zealand, the UK, North America and Asia.
The product covers the full workforce-management lifecycle: rostering and scheduling with cost visibility while you build the schedule, time-and-attendance with mobile check-in, kiosks and biometric clocks, leave management, award-rate interpretation, payroll, and an HR layer that grew through the 2023 acquisition of intelliHR (people analytics, performance, surveys) and the 2024 acquisition of LiveHire (talent acquisition, now Humanforce Talent). Wagestream's Australian operation, acquired in early 2023, sits alongside as on-demand pay.
For finance, operations and HR, Humanforce is the source of truth for who worked which shift, where, under which award and at what cost. The built-in reports cover the day-to-day roster manager view well. The questions that sit across sites, revenue and the P and L (true labour cost as a share of revenue per site, award-driven overtime trends per team, leave liability against budgeted FTEs, no-show patterns by day-part) need the Humanforce data joined to point-of-sale, ERP and finance data. Our connector pulls employees, sites, rosters, shifts, timesheets, leave, award rates and pay-run output into the warehouse so those joins stop being a weekly copy-paste between exports.