Insightly connector

Use your Insightly data for reporting, automation and AI.

Data Panda brings your Insightly data together with the data from the rest of your business. From one place, we turn it into dashboards, automations, AI workflows and custom apps your team uses every day.

Data Panda Reporting Automation AI Apps
Insightly logo
About Insightly

The CRM where the closed-won deal becomes the project.

Insightly was built in Perth in 2009 by Anthony Smith and moved its headquarters to San Francisco in 2012. The product targets small and mid-market teams that need a CRM and a way to deliver what they sold without buying a second tool. In July 2024 the company was acquired by CrestRock Capital and merged with landing-page platform Unbounce, putting CRM, marketing, service and acquisition under one roof.

The distinctive move is the opportunity-to-project handoff. When a deal closes-won, the opportunity converts into a project that carries the contacts, organisation, notes, tasks and custom fields with it. Project pipelines and milestones run on the same engine as the sales pipeline, so the team that sold the work and the team that ships it work in the same record instead of an email thread. AppConnect handles the workflow automation layer and Copilot, launched in December 2025, sits on top as a generative-AI assistant for in-app summaries and replies.

The reason to pull Insightly into a warehouse is that the in-app reports stop short at the boundary between sales and delivery. Pipeline reports show closed-won revenue but not whether the project shipped on time. Project reports show milestone completion but not the renewal that hangs on it. In a warehouse, opportunities, projects, milestones and tasks sit next to the Exact Online invoice, the Stripe subscription and the Intercom ticket trail, and the weekly review reads from the joined picture instead of two screens that almost match.

What your Insightly data is for

What you get once Insightly is connected.

Sales-to-delivery on one line

Insightly opportunities and projects joined to invoicing, billing and support data.

  • Closed-won opportunities matched to the project that shipped from them
  • Milestone completion next to invoice status from Exact Online
  • Pipeline coverage checked against the projects the team is already booked to deliver

Deal-to-project automation

Let Insightly records drive the systems downstream instead of waiting for someone to copy them across.

  • Closed-won opportunity creates the project, the milestones and the kickoff calendar invite
  • Milestone slip pushes a Slack alert to the project owner the same day
  • New contact on a high-fit organisation triggers the marketing follow-up sequence

AI workflows

Put your Insightly history behind AI that knows the playbook, not only the prompt.

  • Win-rate scoring trained on opportunities that shipped a successful project, not only on opportunities that signed
  • Stale-project detection on owner, milestone slip and last-touch date
  • Renewal-risk flag combining Insightly project state, support volume and billing health

Custom apps on your data

Internal tools the team asks for that Insightly's standard reports do not quite cover.

  • Account view with opportunity, project, invoice and support trail on one row
  • Project-margin app combining Insightly task hours with Exact Online invoiced revenue
  • Client portals on a filtered slice of Insightly projects and milestones
Use cases

Use cases we deliver with Insightly data.

A list of concrete reports, automations and AI features we have built on Insightly data. Pick the one that matches your situation.

Won-to-shippedClosed-won opportunities tracked to the project that delivered.
Pipeline velocityDays per stage on opportunities, flagged when a deal sits twice its own median.
Milestone slip watchProjects ranked by milestones missed against the original plan.
Project marginInsightly task hours combined with invoiced revenue to show margin per project.
Custom-field auditWhich custom fields on contacts, opportunities and projects are filled, stale or empty.
Renewal forecastClosed-won deals scored on project health and support load before the renewal date.
Source-to-revenueWhich lead source produced opportunities that shipped a paid project, not only signed one.
Owner workloadOpen opportunities and active projects per owner, balanced against past delivery throughput.
Lead conversionLeads to opportunities to projects, with the drop-off step named at each stage.
Account 360Opportunities, projects, invoices and support tickets on the same organisation row.
Workspace cleanupDuplicate organisations, orphan contacts, projects with no owner.
Board pipeline viewOne number for the board, drawn from pipeline, signed work and shipped revenue together.
Real business questions

Answers you will finally get.

Which closed-won deals shipped a project?

Insightly opportunities matched to the project that converted from them, with the project's milestone completion, slip count and final delivery date alongside the original deal value. Separates the deals that closed on paper from the ones that delivered the work, and ranks owners and segments on the second number rather than the first.

Where do projects stall before they slip?

Every active project ranked on milestone age, last task update and owner workload. Project leads see which projects are quiet two weeks before a milestone date, not the morning the deadline misses, and the warehouse keeps the slip history so the next plan reads from real cycle times.

Which accounts are at renewal risk this quarter?

Existing customers ranked on Insightly project health, support conversation volume and billing state. Account owners see which renewals need a conversation now and which are quietly drifting, instead of pulling three reports and matching the names by hand.

Value for everyone in the organisation

Where each function gets value.

For finance leaders

Closed-won opportunity value reconciled against the invoiced revenue from the project that shipped, with milestone slip and write-off visible on the same line. Margin per project, per owner and per segment moves out of a spreadsheet and onto a dashboard the controller refreshes once.

For sales leaders

Pipeline velocity, win rate and source mix per owner, next to the projects those wins produced and how they shipped. Coaching conversations move from gut feel to the specific stage or project type where deals lose time after signature.

For operations

Project health, milestone slip, owner workload and custom-field hygiene on one dashboard. Delivery leads prioritise the projects that drift before the milestone date, instead of triaging the ones already late.

Ideas

What you can automate with Insightly.

Pair with Exact Online

Match Insightly projects to Exact Online invoices

Insightly projects are joined to the Exact Online invoices and credit notes raised against them on customer code, project reference and milestone. Margin, write-off and outstanding balance show up on the project record, so delivery leads see which projects are profitable and finance stops chasing the project owner for context.

Pair with Stripe

Match Insightly opportunities to the Stripe subscriptions they became

Closed-won Insightly opportunities are joined to the Stripe subscription they produced on customer email, metadata and invoice reference. First charge, upgrade, downgrade and churn flow back as fields on the opportunity and organisation, so commission, revenue recognition and renewal forecasts all read the same number.

Pair with Slack

Fire targeted Slack alerts on Insightly stage and milestone events

Stage moves on opportunities, missed milestones on projects and stalled tasks in Insightly push a scoped Slack message to the owner, the segment channel or the project-review channel. Managers stop relying on a daily pipeline export and owners get the nudge on the deal or project that needs attention this afternoon, not next Monday.

Pair with Mailchimp

Sync Insightly contacts and lifecycle stage to Mailchimp audiences

Insightly contacts and their lifecycle stage flow to a Mailchimp audience with the right tags, and unsubscribes and engagement scores flow back. Marketing stops mailing prospects that already became active customers, sales sees email engagement on the contact card, and the audience stays accurate without a weekly export.

Pair with Calendly

Log Calendly meetings on the right Insightly contact and opportunity

Calendly bookings, no-shows and reschedules land as activities on the matching Insightly contact and the open opportunity, with the meeting type and the rep stamped on the record. Pipeline reviews show which deals are getting time and which are stalling without a next meeting on the calendar.

Pair with Intercom

Put Intercom support context on the Insightly organisation

Open Intercom conversations, ticket mix and rolling response time show up as fields on the matching Insightly organisation. A renewal or expansion conversation never starts while three angry threads are open in support, and account owners see the health signal next to the project status and opportunity value.

Pair with HubSpot

Reconcile Insightly opportunities with HubSpot marketing attribution

Insightly opportunities are matched to the HubSpot contact, lifecycle stage and first-touch source that produced them. Marketing sees which campaigns produced opportunities that closed and shipped a project, not only opportunities that signed, and source-to-revenue reporting reads from the warehouse instead of two dashboards that almost agree.

Your existing tools

Your data lands in a warehouse. Your BI tools read from it.

You keep the reporting tool you already have. We connect it to the warehouse where your Insightly data lives.

Power BI logo
Power BI Microsoft
Microsoft Fabric logo
Fabric Microsoft
Snowflake logo
Snowflake Data warehouse
Google BigQuery logo
BigQuery Google
Tableau logo
Tableau Visualisation
Microsoft Excel logo
Excel Sheets & pivots
Three steps

From Insightly to answers in three steps.

01

Connect securely

OAuth authentication. Read-only by default. We sign a DPA and your admin keeps the keys.

02

Land in your warehouse

Data flows into your warehouse on your schedule. Near real time or nightly, your call. You own the data.

03

Reporting, automation, AI

We build the first dashboard, workflow or AI feature with you, then hand over the keys. Or we stay on for ongoing delivery.

Two ways to work with us

Pick the track that fits how you work.

Track 01

Self-serve

We set up the foundation. Your team builds on top.

  • Insightly connector configured and running
  • Warehouse set up in your cloud account
  • Clean access for your Power BI, Fabric or Tableau team
  • Documentation on what's in the data model
  • Sync monitoring so you're warned before reports break

Best fit Teams that already have a BI analyst or data engineer and want to own the build.

Track 02

Done for you

We build the whole thing, end to end.

  • Everything in Self-serve
  • Dashboards built to the questions your team actually asks
  • Automations between your systems
  • AI workflows scoped to real tasks your team runs
  • Custom apps where a dashboard does not cut it
  • Ongoing delivery at a pace that fits your team

Best fit Teams without in-house BI or dev capacity. You tell us what you need and we deliver it.

Before you book

Frequently asked questions.

Who owns the data?

You do. It lands in your warehouse, on your cloud account. We don't resell or aggregate it. If you stop working with us, the warehouse stays yours and keeps running.

How fresh is the data?

Near real time for most operational systems. For heavier sources we schedule hourly or nightly. You pick based on what the reports need.

Do I need a warehouse already?

No. If you don't have one, we help you pick one and set it up as part of the first delivery. Common starting points are Snowflake, Microsoft Fabric, or a small Postgres start.

Do you pull Insightly projects, milestones and tasks, or only the CRM side?

Both. Contacts, organisations, leads, opportunities, projects, milestones, tasks, events and emails come across, with the link between an opportunity and the project it converted into preserved. Custom objects and custom fields land as first-class tables and columns, so reports on either side of the deal-to-delivery handoff read from the same warehouse.

How does the sync handle Insightly's API rate limits?

The Insightly REST API allows up to ten requests per second with daily caps that vary by plan. The connector paces requests inside that envelope, takes incremental syncs after the initial backfill and surfaces a clear log when a daily cap is approached, so a busy workspace does not silently miss updates.

GDPR-compliant
Data stays in the EU
You own the warehouse

A first deliverable live in four to six weeks.

We review your Insightly setup and the systems around it. Together we pick the first thing worth building.