N11 connector

Use your N11 data for reporting, automation and AI.

Data Panda brings your N11 seller data together with the data from the rest of your business. From one place, we turn it into dashboards, automations, AI workflows and custom apps your team uses every day.

Data Panda Reporting Automation AI Apps
N11 logo
About N11

Where Turkish shoppers go for the specific item.

N11 is a Turkish online marketplace launched in 2013 as a joint venture between South Korea's SK Group and Türkiye's Doğuş Group. After a turn through Getir's hands in 2023 and a transfer to Borancili Teknoloji in 2024, the platform was acquired in full by Abu Dhabi-based DMSF Holding in mid-2025. It sits next to Trendyol and Hepsiburada as one of the three largest Turkish marketplaces, with hundreds of thousands of business sellers and tens of millions of shoppers across electronics, cosmetics, mother and baby, fashion, jewelry, sports, automotive and media categories.

Sellers manage the channel from N11's Seller Office, where products, orders, returns and commission invoices live behind their own screens. The reason to pull N11 into a warehouse is that every order on the platform carries layered cost: a category commission that can run from a few percent on books to twenty percent on fashion, marketing service fees, return flows that buyers expect to be easy, and a payout cycle that moves money about a week after delivery. Next to your Shopify or Magento data, your accounting bookings and your shipping cost, the N11 channel finally gets a margin number that tells you whether the SKU pays its rent on the marketplace.

What your N11 data is for

What you get once N11 is connected.

Marketplace-honest reporting

Real margin on N11 after commission, marketing fees and returns, per SKU and per category.

  • Net margin per SKU on N11, after every fee
  • Return rate by product, with reason and trend
  • Payout reconciliation against commission and tax

Marketplace automation

Keep N11 in sync with the catalog, accounting and logistics around it.

  • Stock levels synced between your ERP and N11 listings
  • Orders and refunds posted into your accounting
  • Shipping handed to the carrier with the right label

AI workflows

Use N11 order history to price smarter and reduce returns.

  • Return-risk scoring on SKU and variant
  • Price-position alerts against competing N11 offers
  • Demand forecasting per category and per region

Custom apps on your data

Internal tools on N11 seller data for people who should not live in the Seller Office UI.

  • Merchandiser view with N11 sell-through and margin
  • Customer-service console with N11 order history
  • Finance-side payout and commission reconciliation board
Use cases

Use cases we deliver with N11 data.

A list of concrete reports, automations and AI features we have built on N11 data. Pick the one that matches your situation.

Net margin per SKURevenue minus commission, marketing fee, returns and shipping.
Return rate by productReturns per SKU with reason and week-on-week trend.
Payout reconciliationN11 payouts matched to orders, commission and VAT split out.
Category margin mixMargin compared across electronics, cosmetics, fashion and more.
Price positionWhere your offer sits versus competing sellers on the same product.
Repeat-buyer behaviourCustomers who come back, by category and by SKU.
E-export performanceCross-border orders to Azerbaijan, Cyprus and other destinations.
Multi-channel marginN11 margin next to Shopify, Magento or other marketplaces on the same SKU.
Service SLAResponse and resolution time on N11 customer messages.
Commission auditCommission billed by N11 reconciled against the published category rates.
Real business questions

Answers you will finally get.

What is our real margin per SKU on N11?

Revenue net of N11 commission, marketing service fee, returns and shipping cost, rolled up per SKU and per category. Shows which products earn after every fee the marketplace charges, and which only look healthy on the gross revenue line in the Seller Office.

Which categories carry the most return cost on N11?

Return volume and value by category and SKU, with reason codes and a week-on-week trend. The fashion and cosmetics lines that drive top-line revenue often carry the highest return drag, and the report names which SKUs cost more to take back than they ever earned.

Does the N11 payout match what we invoiced?

Weekly N11 payouts reconciled against orders, commission, marketing fee and VAT, with a clear variance line where anything does not match. Month-end stops chasing small discrepancies across a payout cycle that runs roughly a week after delivery.

Value for everyone in the organisation

Where each function gets value.

For finance leaders

N11 payouts reconciled against orders, commission and VAT, with real margin per SKU after every fee. The marketplace channel stops looking bigger than it is and starts being defended on profit instead of headline revenue.

For sales leaders

Price position, repeat-buyer behaviour and category-level margin mix on N11. Merchandising moves from 'list it on N11' to 'price it for margin in the category, at the price where the offer is competitive'.

For operations

Return reasons by category, service SLA on customer messages, and shipping cost per order. Fulfilment and customer-service decisions are made against the data both N11 and the warehouse already see.

Ideas

What you can automate with N11.

Pair with Shopify

Run Shopify and N11 on one product master

Shopify and N11 share the same product master, with stock, pricing and availability synced both ways. Orders from both channels land in one fulfilment flow so the customer sees the brand and the business sees margin per channel on the same SKU.

Pair with Akeneo

Push enriched product content from Akeneo to N11

Product titles, descriptions, attributes and images are managed once in Akeneo and pushed out to N11 in the format the marketplace expects. The Turkish language variant lives next to the European ones, and a category mapping turns Akeneo families into the right N11 leaf categories.

Pair with Klaviyo

Win back N11 buyers in Klaviyo

N11 order history feeds Klaviyo segments built on category, basket value and time since last order. Buyers who came in through the marketplace get follow-up flows that respect the channel they bought on, including reactivation campaigns when their N11 cohort goes quiet.

Pair with Mailchimp

Sync N11 customers into Mailchimp audiences

N11 buyers land in Mailchimp audiences tagged by category, last-order date and lifetime spend on the channel. Newsletters reach the marketplace cohort with content that matches what they bought, instead of a single list that treats every buyer the same.

Pair with HubSpot

Bring N11 wholesale and B2B leads into HubSpot

Sellers who use N11 alongside a B2B motion route bulk buyers and wholesale enquiries from the marketplace into HubSpot deals, with order history and category interest already attached. The sales team picks up a contact that already has a story, not a cold name.

Pair with Slack

Get N11 signals into the channels your team already uses

Operational alerts on N11 show up in Slack: stock dropping below a threshold on a top-selling SKU, a payout that does not reconcile, a return spike on a single product, or a service ticket whose SLA is at risk. The team reacts where they already work.

Data model

Tables we make available.

These are the 5 tables we currently pull from N11 into your warehouse. Query them directly in SQL, join them to the rest of your stack, or build reports on top.

  • Orderlines
  • Orders
  • Products
  • Settlements
  • Top Level Categories

Missing a table you need? We can extend the sync. Tell us what is missing and we will build it for you.

Your existing tools

Your data lands in a warehouse. Your BI tools read from it.

You keep the reporting tool you already have. We connect it to the warehouse where your N11 data lives.

Power BI logo
Power BI Microsoft
Microsoft Fabric logo
Fabric Microsoft
Snowflake logo
Snowflake Data warehouse
Google BigQuery logo
BigQuery Google
Tableau logo
Tableau Visualisation
Microsoft Excel logo
Excel Sheets & pivots
Three steps

From N11 to answers in three steps.

01

Connect securely

OAuth authentication. Read-only by default. We sign a DPA and your admin keeps the keys.

02

Land in your warehouse

Data flows into your warehouse on your schedule. Near real time or nightly, your call. You own the data.

03

Reporting, automation, AI

We build the first dashboard, workflow or AI feature with you, then hand over the keys. Or we stay on for ongoing delivery.

Two ways to work with us

Pick the track that fits how you work.

Track 01

Self-serve

We set up the foundation. Your team builds on top.

  • N11 connector configured and running
  • Warehouse set up in your cloud account
  • Clean access for your Power BI, Fabric or Tableau team
  • Documentation on what's in the data model
  • Sync monitoring so you're warned before reports break

Best fit Teams that already have a BI analyst or data engineer and want to own the build.

Track 02

Done for you

We build the whole thing, end to end.

  • Everything in Self-serve
  • Dashboards built to the questions your team actually asks
  • Automations between your systems
  • AI workflows scoped to real tasks your team runs
  • Custom apps where a dashboard does not cut it
  • Ongoing delivery at a pace that fits your team

Best fit Teams without in-house BI or dev capacity. You tell us what you need and we deliver it.

Before you book

Frequently asked questions.

Who owns the data?

You do. It lands in your warehouse, on your cloud account. We don't resell or aggregate it. If you stop working with us, the warehouse stays yours and keeps running.

How fresh is the data?

Near real time for most operational systems. For heavier sources we schedule hourly or nightly. You pick based on what the reports need.

Do I need a warehouse already?

No. If you don't have one, we help you pick one and set it up as part of the first delivery. Common starting points are Snowflake, Microsoft Fabric, or a small Postgres start.

Which N11 data does the connector pull?

Orders, shipments, returns, products, categories, commission invoices and payouts from the N11 Seller Office. They land as first-class tables in your warehouse, ready to join with your ERP, accounting and webshop data without flipping between dashboards.

Does it support sellers who run multiple N11 stores or brands?

Yes. Each N11 store lands in its own schema, with a shared product dimension on top so you can compare brands without flattening the catalog. Useful for groups that operate distinct N11 storefronts under one finance roof.

GDPR-compliant
Data stays in the EU
You own the warehouse

A first deliverable live in four to six weeks.

We review your N11 setup and the systems around it. Together we pick the first thing worth building.