Paddle connector

Use your Paddle data for reporting, automation and AI.

Data Panda brings your Paddle billing and subscription data together with the data from the rest of your business. From one place, we turn it into dashboards, automations, AI workflows and custom apps your team uses every day.

Data Panda Reporting Automation AI Apps
Paddle logo
About Paddle

The merchant of record for subscription software.

Paddle is a merchant of record built for SaaS and app businesses, meaning it becomes the legal seller of your product and takes on the sales-tax, VAT, fraud and billing-support obligations that go with that role. It covers smart payment routing, localised checkouts, multi-product subscriptions, failed-payment recovery and global tax remittance. The company reports more than six thousand customers and around three hundred million dollars of investor funding on its site.

The point of pulling Paddle into a warehouse is that the merchant-of-record model is powerful for the seller and opaque for the data team. The cash hits the bank as a net payout, tax sits in Paddle's ledger, and churn, MRR, expansion and downgrades live in a reporting view that finance cannot cross-check against the general ledger. In a warehouse, the Paddle subscription, the Paddle transaction and the Paddle adjustment line up with the CRM account, the invoice and the support ticket, and MRR, tax and cash finally read the same story.

What your Paddle data is for

What you get once Paddle is connected.

Subscription economics with context

MRR, churn and expansion joined to the CRM account, the cohort and the product mix.

  • MRR bridge by new, expansion, contraction and churn
  • Net revenue retention per segment and cohort
  • Tax and fees reconciled against the payout that lands on the bank

Billing-to-stack automation

Let a Paddle event drive the right action outside billing.

  • Failed-payment retry exhausted pings account owner with context
  • Plan downgrade opens a retention task in CRM the same day
  • High-value cancel triggers a founder-level outreach before refund window

AI workflows

Score, classify and forecast on the subscription and transaction stream.

  • Churn-risk scoring on usage, billing and support signals
  • Expansion likelihood from seat, usage and plan patterns
  • Fraud-review triage before Paddle's own review kicks in

Custom apps on your data

Internal tools on Paddle data that keep getting rebuilt in spreadsheets.

  • Net-revenue-retention board for quarterly business review
  • Customer lifetime-value view per acquisition channel
  • Finance reconciliation board comparing Paddle payout to the bank
Use cases

Use cases we deliver with Paddle data.

A list of concrete reports, automations and AI features we have built on Paddle data. Pick the one that matches your situation.

MRR bridgeNew, expansion, contraction, churn and reactivation, reconciled.
Net revenue retentionNRR per segment, plan and cohort over rolling windows.
Cohort analysisRetention and expansion curves by sign-up month and source.
Failed-payment recoveryDunning outcomes and the revenue each retry saved.
Payout reconciliationGross, fees, tax and net against the bank statement, per period.
VAT and sales-tax auditTax remitted per country, per product, traceable to the line item.
Churn-reason analysisWhy subscriptions ended, weighted by MRR and customer tier.
Expansion opportunitiesSeat, usage and plan signals that predict upgrade candidacy.
Country and currency mixRevenue, refunds and tax per country on one timeline.
Subscription lifecycleTrial, active, paused, downgraded, cancelled in one view.
Real business questions

Answers you will finally get.

Does the Paddle payout match the bank and the ledger?

Per-period reconciliation of gross revenue, fees, tax and refunds against the Paddle payout amount and the bank statement line. The gap that finance used to hunt for on an Excel sheet is already highlighted against the adjustment and the line item that caused it.

Which subscription changes are growing MRR?

MRR bridge broken down into new, expansion, contraction, reactivation and churn, each with the deal, the product and the customer behind it. The quarterly review answers which plan changes and which cohorts are doing the lifting, instead of arguing about one top-line number.

Where is the tax exposure in this mix?

Tax remitted per country, product and line item, so finance sees which geographies and product mixes drive the exposure. The merchant-of-record view from Paddle stops being a black box and becomes auditable against the ledger.

Value for everyone in the organisation

Where each function gets value.

For finance leaders

The Paddle payout broken down to the line item, next to the bank entry and the general ledger. Month-end reconciliation stops depending on the Paddle dashboard export and becomes a live warehouse view finance audits against.

For sales leaders

For account owners, the Paddle subscription state on every CRM record: active, paused, downgraded, cancelled, trial. Renewal conversations are prepared against the current plan and the billing trajectory, not against the deal the rep last touched.

For operations

Failed-payment retries, churn events and customer-support tickets on one timeline. Retention campaigns run on the subscription signal that predicts cancel, instead of a weekly CSV pulled from three tools.

Ideas

What you can automate with Paddle.

Pair with HubSpot

Mirror Paddle subscription state on HubSpot accounts

Active, paused, downgraded and cancelled Paddle subscriptions appear as fields and timeline events on the matched HubSpot account and contact. Sales and CS see the billing status on the record instead of opening the Paddle dashboard for every review.

Pair with Salesforce

Link Paddle transactions to Salesforce opportunities

Paddle transactions and adjustments post against the Salesforce account on customer email and external id, so closed-won revenue in the CRM reads the amount that landed on the bank rather than the deal amount. Commission runs against paid, not booked.

Pair with Exact Online

Reconcile Paddle payouts in Exact Online

Gross revenue, fees, tax and refunds from Paddle reconcile against the Exact Online general ledger on a per-payout basis. Finance closes the month against one reconciled view instead of a Paddle export and an Exact export side by side.

Pair with Klaviyo

Trigger Klaviyo retention flows from Paddle events

Failed payments, downgrades and cancel events from Paddle feed Klaviyo segments in near real time. Retention emails run on the billing state that just changed, not on a static list exported last week, and customers are removed from win-back flows the moment they reactivate.

Data model

Tables we make available.

These are the 8 tables we currently pull from Paddle into your warehouse. Query them directly in SQL, join them to the rest of your stack, or build reports on top.

  • Addresses
  • Adjustments
  • Businesses
  • Customers
  • Products
  • Subscriptions
  • Transaction Lineitems
  • Transactions

Missing a table you need? We can extend the sync. Tell us what is missing and we will build it for you.

Your existing tools

Your data lands in a warehouse. Your BI tools read from it.

You keep the reporting tool you already have. We connect it to the warehouse where your Paddle data lives.

Power BI logo
Power BI Microsoft
Microsoft Fabric logo
Fabric Microsoft
Snowflake logo
Snowflake Data warehouse
Google BigQuery logo
BigQuery Google
Tableau logo
Tableau Visualisation
Microsoft Excel logo
Excel Sheets & pivots
Three steps

From Paddle to answers in three steps.

01

Connect securely

OAuth authentication. Read-only by default. We sign a DPA and your admin keeps the keys.

02

Land in your warehouse

Data flows into your warehouse on your schedule. Near real time or nightly, your call. You own the data.

03

Reporting, automation, AI

We build the first dashboard, workflow or AI feature with you, then hand over the keys. Or we stay on for ongoing delivery.

Two ways to work with us

Pick the track that fits how you work.

Track 01

Self-serve

We set up the foundation. Your team builds on top.

  • Paddle connector configured and running
  • Warehouse set up in your cloud account
  • Clean access for your Power BI, Fabric or Tableau team
  • Documentation on what's in the data model
  • Sync monitoring so you're warned before reports break

Best fit Teams that already have a BI analyst or data engineer and want to own the build.

Track 02

Done for you

We build the whole thing, end to end.

  • Everything in Self-serve
  • Dashboards built to the questions your team actually asks
  • Automations between your systems
  • AI workflows scoped to real tasks your team runs
  • Custom apps where a dashboard does not cut it
  • Ongoing delivery at a pace that fits your team

Best fit Teams without in-house BI or dev capacity. You tell us what you need and we deliver it.

Before you book

Frequently asked questions.

Who owns the data?

You do. It lands in your warehouse, on your cloud account. We don't resell or aggregate it. If you stop working with us, the warehouse stays yours and keeps running.

How fresh is the data?

Near real time for most operational systems. For heavier sources we schedule hourly or nightly. You pick based on what the reports need.

Do I need a warehouse already?

No. If you don't have one, we help you pick one and set it up as part of the first delivery. Common starting points are Snowflake, Microsoft Fabric, or a small Postgres start.

Which Paddle objects do you pull?

Customers, businesses, addresses, subscriptions, transactions, transaction line items, products and adjustments in the default sync. The full list sits in the data-model section on this page, and additional endpoints can be added on request.

How does this fit the merchant-of-record model?

Paddle is the legal seller and remits tax on your behalf, but your finance and commercial teams still need to report on the underlying revenue. The warehouse view keeps Paddle's tax and fee logic intact and surfaces the gross, net, refunds and payout numbers that map back to your general ledger.

GDPR-compliant
Data stays in the EU
You own the warehouse

A first deliverable live in four to six weeks.

We review your Paddle setup and the systems around it. Together we pick the first thing worth building.