About Recruit CRM
An AI-leaning ATS plus CRM purpose-built for the recruiting agency, with reach into smaller firms in 100+ countries.
Recruit CRM was founded in 2017 by Sean Mallapurkar with his father Ajay Mallapurkar, and is operated by Workforce Cloud Tech with offices in Norwood, New Jersey and a strong engineering and operations footprint in India. The product targets recruiting and staffing agencies, executive-search firms and contingent recruiters, with a customer base of around 1,500 to 2,800 firms across more than 100 countries depending on the source. The platform combines an ATS for candidate pipelines, a CRM for client and prospect relationships, a deal pipeline for BD, sequences for outreach across email, SMS and LinkedIn, a Chrome sourcing extension, AI agents for resume parsing and reply drafting, job multiposting across thousands of boards, and a separate Bill and Pay module for timesheets and contractor invoicing.
The data model lines up with how an agency books work and revenue. Candidates, Jobs, Companies and Contacts sit alongside Deals on the BD side, with Placements on the delivery side, and Hot Lists, Tasks and Notes for how recruiters group active work. Scorecards capture interviewer feedback per stage, and Sequences plus Sequence Steps track the outreach cadence per recruiter and persona. The Recruit CRM API exposes these objects with custom fields, so a warehouse copy keeps the agency-specific fields the desk has been adding for years. Pulled in next to your accounting tool, your team calendar and your shared inbox, the Recruit CRM record finally answers the questions a single Recruit CRM view leaves open: fees per recruiter against sourced and submitted volume, BD pipeline coverage against actual signed retainers, and time-to-fill per client and role family across every desk in the firm.